Pan Acupuncture & Herb values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you interact with our services.
Information Collection and Use We collect information that you provide directly to us when you sign up for our services, such as your name, phone number, and any other details necessary for communication purposes.
SMS / Text Messaging Program
By providing your phone number and opting in, you consent to receive text messages from Pan Acupuncture & Herb. Our SMS program is used to send appointment reminders, confirmations, scheduling updates, and customer service communications.
How to opt in: You can opt in to our text messaging program by submitting your phone number through our opt-in form at https://try.panwellbeing.com/opt-in1, by providing your number when you sign up for our services, or by texting us directly. By opting in, you confirm that you are the account holder or that you have authorization to use the phone number provided.
Message frequency: Message frequency varies based on your interactions with us. Message and data rates may apply.
Opt out and help: You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected]. Your consent to receive text messages is not a condition of purchasing any goods or services.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our website and services. Cookies are small data files stored on your device that help us remember your preferences and understand how our site is used.
Types of technologies we use:
- Essential cookies: required for the website to function properly.
- Analytics cookies: help us understand how visitors interact with our site so we can improve it.
- Tracking pixels and web beacons: used to measure the performance of our site and our communications.
Analytics and third-party tools: We may use third-party analytics and measurement services to collect information about how you use our site. These providers may set their own cookies and process data in accordance with their own privacy policies.
Managing cookies: Most web browsers let you control or disable cookies through your browser settings. Disabling certain cookies may affect how our website functions.
Information collected through cookies and tracking technologies is separate from, and does not include, text messaging opt-in data or consent.
Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors who provide support services, such as customer service, in order to improve our offerings.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We never sell your information.
Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
Your Choices You can opt out of receiving SMS communications from us at any time by replying "STOP" to our messages.
For any privacy-related inquiries, please contact us at [email protected].
Effective Date: May 5, 2025
Business Name: Pan Acupuncture & Herb
Business Address: 6049 Douglas Blvd Ste 22, Granite Bay CA 95746